Privacy Notice

PRIVACY NOTICE

When you deal with Solvita Legal Support Ltd, you trust us with your information. We take privacy seriously and we are committed to protecting the data you provide to us.

This Privacy Notice explains when and why we collect personal data about you, how this data is used, the conditions under which it may be disclosed to others and how it is kept secure.

This notice applies to individuals who engage with us in connection with our legal, tax, accounting or compliance services (referred to in this notice as “our services”), as well as individuals whose information appears in documents we handle.

This notice may be updated from time to time, so please revisit this page occasionally to ensure you remain up to date.

WHO WE ARE

Solvita Legal Support Ltd ("we", "our" or "us"), is a private limited company incorporated in England and Wales, number 13819576. Our registered address is 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE.

Solvita Legal Support Ltd is the controller of your personal data when you engage with us. This means that we decide why and how your personal data is processed. Solvita Legal Support Ltd is registered with the Information Commissioner's Office under registration number ZB494284.

HOW WE COLLECT YOUR PERSONAL DATA

When you use our services, our website or interact with us otherwise, we may collect and process the following information about you in the following ways

Information you give to us

This is information you provide about yourself when you contact us, make an enquiry or ask us to provide our services. This may happen This may happen through our website www.solvita.info, our social media accounts, or when you communicate with us by phone, email or otherwise.

The information you give to us mainly includes your contact details, identification information, billing information, details included in any correspondence and information about you, in connection with any matter on which we are engaged, to help us in the course of provision of our services, including documents you provide to us. We always try to minimise the information we ask for to what is needed to perform the relevant service at the time.

When you ask us to provide some of our services, you may provide us with personal data and special categories of personal data. Special category data are sensitive information about a person, eg. race, ethnic origin, politics, religion, trade union membership, genetics, health or criminal conviction or data about children. Whenever possible we ask you to redact identifiable information in order for us to minimise risk to the data subject.

If you provide information about another individual, you should ensure that doing so is lawful.

Information we receive from other sources

We may supplement the personal data collected about you with information from publicly available sources, either at your request or to provide you with our services.

Information we collect about you

We may automatically collect some information about you (or your devices) without directly asking you to provide the information to us. In common with most other businesses, this will include information gathered automatically through your use of our website www.solvita.info.This information is collected by the hosting server for statistical purposes and includes IP address of your device, browser type, time zone and geolocation. There is more detailed information in cookies section of this policy.

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal data only where we have a lawful basis to do so under data protection laws.

Where we have a legitimate interest

We may use and process your information where it is necessary for our legitimate interests as a business, including:

• responding to your enquiry,

• communicating or corresponding with you about our services,

• understanding how we can tailor our services to your needs,

• verifying the accuracy of information we hold,

• managing queries, complaints or claims,

• ensuring proper governance of our business,

• operating contracts with suppliers who support our business operations,

• maintaining the security and functionality of our website and systems.

Where we have a legal obligation

We will use your information where it is necessary for us to comply with a legal or regulatory obligation.

Where it is necessary for a contract

We may use and process your information where it is necessary to perform a contract with you or because you have asked us to take steps before entering into a contract (such as providing a quotation or discussing your requirements).

Where you have provided consent

We may use your personal data where you have given us your clear and specific consent, for example when you ask us to contact you after an event, request information about our services or otherwise ask us to follow up with you. You can withdraw your consent at any time.

WHEN WE SHARE YOUR INFORMATION

We may disclose your personal information to a third party when we have a legal obligation to do so (eg. to comply with an official enquiry), or to third party service providers that support our business operations. This includes cloud service providers, hosting, email and content providers, accounting service providers, our bank and payment processing companies.

Where we use third party service providers, we only disclose to them any personal information that is necessary for them to provide their service to us. We ensure that appropriate contractual and security measures are in place requiring them to keep your information secure and not to use it for any purpose other than providing services to us.

WHERE WE STORE YOUR PERSONAL INFORMATION

We may use some service providers that have servers outside of the United Kingdom. These countries may not have similar data protection laws to the UK. Where we transfer your personal information outside the UK, we ensure that appropriate safeguards are in place, such as standard contractual clauses or equivalent protections. You can contact us for more information about these service providers and the safeguards applied.

HOW LONG WE KEEP YOUR PERSONAL INFORMATION

We keep your personal information only for as long as necessary to provide our services and to comply with legal, regulatory and accounting requirements. Retention periods vary depending on the type of information and the purpose for which it was collected. You can contact us for more specific information.

SECURITY

The transmission of information over the internet is not completely secure and we cannot guarantee the security of information transmitted to us. Once we receive your information, we apply appropriate technical and organisational measures to protect it against unauthorised access, accidental or unlawful loss, alteration or disclosure. Where we hold any sensitive personal information, we apply additional security measures.

Our website may contain links to external websites, such as social media platforms. We are not responsible for the privacy practices or content of those websites, even if you access them through links from our website. You should review their privacy policies to ensure you are comfortable with their practices.

Our website uses only essential cookies that are necessary for it to function correctly. These cookies do not identify you as an individual and cannot be used to track your browsing behaviour.

You can disable cookies at any time through your browser settings. Please note that some website functions may not operate correctly if cookies are disabled.

Our website does not use analytics, advertising or tracking cookies. If we introduce any optional cookies in the future, we will update this policy and provide you with the option to consent to their use.

YOUR RIGHTS

Under data protection laws you have the right to request access to the personal information we hold about you (a “subject access request”). To make a request, please email contact@solvita.info with the subject line “subject access request”. We will ask you to provide identification and proof of address before we can respond.

You also have the right to ask us to correct or update your personal information if it is inaccurate or incomplete.

Where we rely on your consent to process your personal information, you may withdraw that consent at any time by contacting us. Your withdrawal will not affect the lawfulness of processing carried out before you withdrew consent.

You may ask us to erase your personal information or restrict its processing. We will comply unless we are required by law to retain the information for a longer period. You may also ask us to restrict processing if you believe we have no lawful basis to process your data or you have objected to its use.

If you have concerns about how we have handled your personal information, please contact us so we can resolve the issue. If we are unable to do so, you have the right to complain to the Information Commissioner’s Office (ICO).

For any data protection queries, please contact us at contact@solvita.info.